|Warranty||Official Olivia Burton 1 Year Warranty|
|Packaging||Official Olivia Burton Packaging|
The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Friday 9 December, Sunday 11 December and Wednesday 14 December 2022.
Please bear this in mind when placing your order and allow extra time for your delivery as severe delays are likely to occur throughout the whole of December. We apologise for any inconvenience the Royal Mail strike action will cause and we thank you for your patience and understanding during this time.
FREE UK Shipping on orders over £40
We offer Free UK Delivery on all orders over £40. Shipping for items under £40 starts at £1.95. Items are sent out using a Royal Mail Tracked service and are usually dispatched the same day. Orders must be placed by 3pm for same day dispatch (Mon - Fri) Excluding bank holidays.
FREE UK Returns
We now offer FREE UK Returns. In the unlikely event you are unhappy with your purchase, or it does not meet your requirements, please do not hesitate to contact us or simply return it to us, in its original, unused condition and packaging and we will issue a full refund for the price you paid for the item or an exchange. Please visit our returns page for more details.
Custom Ring Special Order Information
Click and Collect or View In Store
Click and collect is available or view any of our items prior to purchase in store by booking an appointment.
As a high street UK family jeweller for over 40 years, we are official stockists of all of our brands. This means all of our items are genuine products that come straight from the brands themselves with official packaging and warranties unlike grey market sellers.
Please Note: All items are brand new in original packaging unless stated otherwise.
Hollins & Hollinshead, the jewellers in Cheshire offer a range of fine quality jewellery and diamonds alongside branded jewellery and watches. Shop online and discover all of our brands and unique pieces, from everyday accessories to bridal and luxury watches. You can also discover an amazing array of pre owned items right here on our website or in one of our 4 stores.
At Hollins and Hollinshead we are trying to be more eco-friendly and we are starting with our packaging. We now use recyclable and compostable paper mailing bags that are strong, water resistant and very eco-friendly instead of plastic mailing bags. We are working hard at finding alternative ways to approach a more environmentally friendly outlook.
As authorised retailers for our brands, and also pre owned specialists, there is something to suit every customer and occasion at Hollins & Hollinshead. Customer satisfaction is at the heart of what we do and we're always happy to help with advice and support, whether it's a very special ring, your dream watch, or a keepsake charm.
Our goal is to provide a fantastic service to all of our customers, every step of the way. We check every item before dispatch, set the time and bubble wrap the item to protect it. We update the customer when the item is dispatched and provide them with the tracking number so they can see the whereabouts of their item.
Founded in 1978 as a family run, independent store with a vision of great choice and service, the brand values have not changed to this day. The name can now be spotted in four locations across Cheshire and has become a familiar presence on the high street, catering to customers from birthday, to engagements, weddings and much more. Our professional and helpful service is no different whether in store or online, and we love to help our customers find their perfect piece.
Once you have selected your item it will be carefully prepared and wrapped. All branded items are supplied with manual, warranty and box. Every care is taken to ensure packaging is correct. We can size watches and rings at your request, prior to dispatch. You can either use the ‘additional comments’ of the check out flow to specify size needed or call / e-mail ahead of your purchase. Watch sizing is free of charge. Ring resizing may incur a small charge. We are also able to supply extra links for watch straps, a charge may apply depending on brand. Each item is individually quality controlled. Gift wrapping is a paid optional extra. If you wish to view the item before purchasing we can arrange a viewing in one of our four high street stores.
We offer free standard delivery within the UK on orders over £40 and items ordered before 3.30pm will be dispatched the same day, so your item arrives as quickly and safely as possible. You will automatically receive dispatch confirmation and you can track the progress of your parcel with Royal Mail. International delivery starts from just £9.95, please see our delivery page for details. You an also collect in store if this is more convenient.
We of course hope that you are completely satisfied with your item, but if for any reason you decide to return the piece, simply notify us within seven days. Use our free returns service and post your item back to us within 30 days of receipt for a refund or exchange, but please note if the item has been personalised (e.g. Engraving) it is exempt from this policy. Earrings are also non-returnable due to health and safety reasons.