Hollins & Hollinshead covers your purchase for 30 days. If you have any concerns within this time-frame we will email you a free returns label so we can resolve it for you.
All of our watches are purchased direct from authorised UK distributors and have valid warranties. After 30 days the manufacturer's warranty will apply.
All products are purchased in and shipped from the UK so UK regulations apply. A list of service centres for your brand will be available within your warranty booklet. Please read your booklet carefully and keep it in a safe place.
If a service centre is available within your country of residence, send a copy of your invoice and your dated warranty booklet with your watch. If you are outside of the UK and no service centre is listed in your warranty booklet, return as above to the UK for service. The shipping cost is to be covered by the buyer and return shipping cost paid before it can be dispatched.
Your warranty length will be shown on each individual item and covers malfunctions that arise from defects in materials and workmanship. In general warranties do not cover stones or crystals, watch bracelets, batteries, glasses and straps. Please refer to your warranty booklet for details.