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Delivery Information

We take great care to ensure all items are packed to a high standard, so that your new purchase arrives in perfect condition.

All orders placed Monday - Friday before 3pm are dispatched the same day. Orders received after 3pm will be dispatched the next working day. Orders places 
Friday (after 3pm), Saturday or Sunday will be dispatched the following Monday (Unless on a Bank Holiday when orders are dispatched the next day, on Tuesday).

Once your order has been dispatched, you will receive a dispatch confirmation email which will include your tracking reference number. Use this number to track your item right to your doorstep.
Track your order with Royal Mail.


 Royal Mail Track and Trace Button



It is the responsibility of the customer to be aware that duty may need to be paid in your country. For US and Australia, please be aware that your order may be delayed in customs and that we have no control over its release.

We reserve the right to change the shipping method of any item in a promotional sale.


 

United Kingdom



Collect in Store

If you choose to collect your purchase from one of our high street stores, please use our store locator page to select your collection point. We will confirm your earliest collection time before closing on the next working day.
 

UK Delivery Service, Times and Charges

Shipping Service Expected Delivery Time Price (£)
Standard Delivery (Orders up to £24.99) 2-3 Working Days £1.95
Standard Delivery (Orders over £25.00) 2-3 Working Days FREE
Express Tracked Signed For 1-2 Working Days £1.95
Special Next Day Delivery (Guarteed before 1pm) Next Working Day £5.95
Guaranteed Next Day Saturday Delivery Saturday £9.95


Royal Mail do not guarantee next day delivery on express tracked items. To guarantee next day delivery, Special Delivery must to be used.

If you require guaranteed delivery on a Saturday please contact our office on 01260 289689 before 3pm on the Friday before to make the arrangements.

Tracked and Special Delivery services require a signature upon delivery. It is your responsibility to make certain there is someone present to accept your parcel when your postal service attempts delivery.


If you do not receive your order within 5 working days, please contact your local delivery office or use the tracking link in the dispatch email you received from us. If you are still having problems please do not hesitate to Contact Us. Our sales team are always happy to help.


 


International



International Delivery Service, Times and Charges

Shipping Service Expected Delivery Time Price (£)
International Tracked Signed For (EU) 3-7 Working Days from £8.95
International Signed For (Rest of the World) 8-12 Working Days from £11.95

The above international delivery services requires someone is present to accept and sign for your parcel when your postal service attempts delivery.

If you do not receive your order within 12 working days, please contact your local delivery office. If you are still having problems, please do not hesitate to contact us. Our sales team are always happy to help.

Please Note: We currently don't ship to the following: South America, Africa, Italy, Russia, Asia (Excluding Japan)